ECLASSY – A trusted online store with a customer-first approach, offering a curated selection of new and pre-owned Apple gadgets.
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Frequently Asked Questions (FAQ)
We specialize in selling the latest models of iPhones, including accessories and apple related gadgets, we also resell Android devices of all kinds and our own brand clothing garments.
Yes, we offer both new and certified refurbished iPhones that meet our high standards of quality.
You can place an order through our website or visit our store locations. For online orders, simply add the desired items to your cart and proceed to checkout.
We accept major credit cards, EFT, and other secure payment options listed on our website.
Yes, you will receive a tracking number via email once your order has shipped. You can use this number to track your shipment on our website.
We offer standard, expedited, and overnight shipping. Delivery times and costs will be calculated during checkout based on your location.
Yes, we ship iPhones to many countries worldwide. Please check our shipping policy for more details.
You can return or exchange your iPhone within 30 days of purchase. The product must be in its original condition with all accessories included. Please see our return policy for more information.
Yes, all new iPhones come with a one-year limited warranty from Apple. Refurbished iPhones also come with a limited warranty, which varies by model.
If you encounter any issues with your iPhone, you can contact our customer support team for assistance. We also recommend checking Apple’s official support resources for troubleshooting tips.
To reset your iPhone, go to Settings > General > Reset and choose the desired reset option. For more detailed instructions, refer to our customer support page.
Yes, we provide financing plans through our partners, allowing you to pay for your iPhone in installments. Check our financing page for more details.
Yes, we offer a trade-in program where you can exchange your old iPhone for credit towards a new purchase. Visit our trade-in page for more information.
